Recent Why SERVPRO Posts

High Praise for SERVPRO of Downtown Chicago?

11/22/2021 (Permalink)

A person is giving a five-star review on their laptop. We are trusted leaders in emergency restoration services in Cook County.

Property damage can happen at any time. When it does, you can count on the professionals at SERVPRO® of Downtown Chicago to mitigate and restore the damage efficiently and with minimal disruption. Here are some recent Google reviews:

“Eric, Katon, Trey, Preston, Zack, and the rest of the crew at SERVPRO of Downtown Chicago did a great job, not only in handling our water damage cleanup but in taking proactive measures to help prevent future damage. Clear process, good communication, and constant follow-ups gave us a little peace of mind in an otherwise uncertain and alarming situation.” Alieen Bishop

“Osie and Bobby Nichols did a great job repairing the high-rise water damage and mold. They were very professional and easy to communicate with. Overall, very pleased with their service and how the bathroom turned out.” Leigha Crowder

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

Downtown Chicago businesses can rely on SERVPRO® of Downtown Chicago to respond to water damage emergencies at any time of the day or night. Our team of highly trained technicians is on-call and ready to serve you 24-hours a day, every day.

Call us today at 312-888-7378.

Franchises are Independently Owned and Operated.

Mold Problem in Downtown Chicago Business?

10/4/2021 (Permalink)

Mold is shown growing on a wall. We mitigate and remediate mold damage 24-hours a day in Cook County.

SERVPRO® of Downtown Chicago has been mitigating and remediating commercial mold damage in Downtown Chicago, for many years. Our technicians have the advanced training, equipment, and experience to remediate mold damage to preloss condition.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Understanding Mold

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth
  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air and may enter a building through windows, doors, or air conditioning and heating systems, they can even hitch a ride indoors on your clothing or pets
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Before mold remediation can begin, any sources of water or moisture must be addressed, otherwise, the mold may return

Call Us Today!

When your Downtown Chicago commercial business or home has mold damage, SERVPRO® of Downtown Chicago has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 312-888-7378. We’ll remediate your mold problem, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Rebuilding Services for Downtown Chicago Businesses?

9/9/2021 (Permalink)

The Downtown Chicago District is shown with Willis Tower in the background. We offer a full range of rebuilding services in Cook County.

When your Downtown Chicago business is compromised by fire, water, or storm damage, every minute your doors are closed represents reduced productivity and revenue. SERVPRO® of Downtown Chicago understands the importance of getting your business operational again quickly after a fire or water loss. We are uniquely positioned to provide a full range of building and reconstruction services, keeping your costs low and providing you with one manager to supervise the project from start to finish.

Building and Reconstruction Services 

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation and Air Conditioning Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

We have extensive experience working on all kinds of commercial buildings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When building and reconstruction services are required to complete your restoration, SERVPRO® of Downtown Chicago is Here to Help. ® We provide a full range of building services to get your Downtown Chicago business back to preloss condition. Call us today at 312-888-7378.

Franchises are Independently Owned and Operated.

Certified: SERVPRO Cleaned – In Downtown Chicago

8/23/2021 (Permalink)

Two Certified: SERVPRO Cleaned table top tents on a wood table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Downtown Chicago today at 312-888-7378 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO of Downtown Chicago is an IICRC Firm

7/16/2021 (Permalink)

Blue and green globe with IICRC certified firm on the bottom in white letters. We are an IICRC certified firm.

SERVPRO of Downtown Chicago is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Downtown Chicago specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at 312-888-7378

For Immediate Service in the Downtown Chicago Area, Call SERVPRO of Downtown Chicago

7/16/2021 (Permalink)

Green SERVPRO van with trees in the background. We provide immediate service day or night!

SERVPRO of Downtown Chicago provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Downtown Chicago. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 312-888-7378

Residential Services

Whether your Downtown Chicago home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Downtown Chicago commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Conditions in Downtown Chicago might be right for Mold

7/15/2021 (Permalink)

Black mold on a white ceiling. SERVPRO of Downtown Chicago knows what to do if mold grows in your home or business.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home or business, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house or an office a prime target for mold growth.

If you suspect mold in your home or business, call SERVPRO of Downtown Chicago to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 312-888-7378

Follow These Mold Safety Tips If You Suspect Mold in Your Downtown Chicago Area Property

7/15/2021 (Permalink)

White wall with mold on it with the SERVPRO logo and mold damage in black letters. SERVPRO of Downtown Chicago can help if you find mold.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downtown Chicago for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Downtown Chicago specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 312-888-7378

Does Your Downtown Chicago Home or Business have a Mold Problem?

7/14/2021 (Permalink)

Mold Problems in white letters in a green box with a SERVPRO logo under it. In Downtown Chicago, mold can spread through a home or business in as little as 24 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 312-888-7378